Privacy Policy

  • Sofarma Online, Comércio e Distribuição Lda.

    Sofarma Online, registered as Sofarma Online - Comércio e Distribuição, Lda., is committed to protecting the privacy and security of every customer's personal data. These data are used exclusively by the company for order processing and customer identification, in order to provide a personalized, high-quality service.

  • Registration Data

    All data requested during registration are required to access purchase functions and other website features. They serve to clearly identify registered users and to expedite the order shipping and payment process.


  • Information

    Sofarma Online uses the collected information for the following purposes:

    1. To create better services that meet your needs;
    2. To provide you with updates regarding the website, new services, newsletters, informational emails, and surveys for future service improvements;
    3. To select special offers that may be of interest to you;
    4. To create content relevant to you.

  • Personal data

    All personal data obtained directly or indirectly through this website will be used solely and exclusively by Sofarma Online and will never be shared with third parties.

  • Data deletion on Facebook

    Our website may use Facebook integrations to offer an enhanced, personalized experience to our users. However, we fully respect your privacy and provide mechanisms for you to remain in control of your data.

    If you used your Facebook account to log in to our website or authorized data sharing between platforms, you have the right to request the deletion of your data at any time.


    How to Delete Facebook Data:

    If you wish to delete the data shared with our website via Facebook, you can do so directly within your Facebook account by following these steps:

    1. Access "Account Settings": Log in to your Facebook account and go to the "Settings" menu.
    2. Manage Apps and Websites: Under "Settings", navigate to "Apps and Websites". Here you will find a list of all apps and websites you have granted permission to access your data.
    3. Remove our website: Find our website in the list and select "Remove" or "Revoke Permissions". This action will prevent our website from continuing to access your data.
    4. Request Data Deletion: After removing our website, you may also request Facebook to delete the data that was shared with our platform.


    We recommend following these steps if you wish to limit or eliminate information sharing between Facebook and our website.


    If you have any questions, you can contact us through Customer Support.

  • Acceptance

    Using the services provided by Sofarma Online implies full acceptance of this privacy policy.

  • Modify or update this policy

    In the future, the Sofarma Online team may modify or update this policy, either due to legislative changes or to cover new developments in our online store. Therefore, we reserve the right to make any such changes and encourage you to visit this page regularly, as updates may affect you as a user of our website.

  • Questions

    For any questions regarding this privacy policy, including exercising your rights to access, rectification, and objection, please contact us through our customer support team:


    1. Support Line: +351 22 766 2718 (Call to national fixed network)
    2. Email: info@sofarma.com